Shipping Terms and Conditions

*Notes:

►  Discounts DO NOT apply to distributors or on purchase of distributor kits.
►  Shipping discounts do not apply to APO/FPO.
►  Shipment times indicated are approximate and subject to third-party policies and order-ship time.

Herbalife Shipping Standards:

For our Herbalife products, we employ Herbalife's Standard Operating Procedures. Shipping standards are provided below to better serve your expectations and ensure consistent quality service.

►  Orders placed before 12:00pm EST/PST will be sent to the warehouse the same business day. These orders normally ship the SAME day from either Memphis TN, or Los Angeles CA..

►  Orders placed after 12:00pm EST/PST will be sent to the warehouse the same business day. These orders normally ship the NEXT business day from either Memphis TN, or Los Angeles CA.

►  Orders leave the warehouse within 24 hours of processing during business days. There are no shipments made during weekends or holidays.

►  Orders placed between the 25th and the 3rd of the following month may experience delays in shipment due to backlog of orders at Herbalife's distribution centers.

►  During the December holiday season, shipping may experience delays due to surge shipping.

 

Once your order has been submitted to Herbalife's shipping warehouse, NO changes or cancellations can be made. Please review your order before placing it to ensure it is correct.

Occasionally, popular items are backordered at the Herbalife warehouse. Unfortunately, we are not informed beforehand if an item is on backorder. The backordered item will be shipped separately usually via USPS or in some cases FedEx. Backordered items cannot be cancelled or expedited once the order is sent to the Herbalife warehouse. If the backordered item was part of a larger Next Day or 2-Day shipping order, we cannot give you credit for the extra shipping charges for the partial order since Herbalife does not credit us.

Orders SHIPPED on a Friday using FedEx Overnight or 2nd Day, will arrive Monday or Tuesday respectively (Next business day.) Orders shipped with FedEx Overnight service will arrive by 3:00pm the next business day.

Order-Ship Time

Order-Ship time is the total time from the moment you place your order to the time you receive your order. This time accounts for several events which in some cases are controllable for us, and others which rely on the external agencies we deal with to get you your order. We cannot make any guarantees on the total shipping time.

Factors Affecting Order-Ship Time.

Lifetimeherbal.com ensures that your order will be placed with Herbalife International Inc. within 48 hours of the payment received.

Herbalife International Inc. has an official policy of 24-48 hour shipment processing time. However, their normal operating times were discussed above this section in the respective country.

Shipping/Transportation companies have their respective terms and conditions of use here:
[ FedEx | UPS (Canada) | USPS ]